Esperides Beach Resort

Dear Sabine, Thank you for sharing your feedback regarding your recent experience at Esperides Beach Family Resort. We sincerely regret to hear that none of the aspects of your stay met your expectations. We apologize if our accommodations did not meet your preference for modernity and storage convenience. Your comments regarding the food options and service are duly noted, and we apologize that our three restaurants did not align with your personal tastes. We would like to kindly assure you that all members of our staff are proficient in at least two languages, including German or English. We continuously strive to provide multilingual support and will take your feedback into consideration for improvement. Your feedback is valuable to us as we continually aim to enhance our guest experience. We understand your preference for a quieter and more relaxing environment. We hope to have the opportunity to welcome you back to our hotel in the future, where we can strive to provide a more tailored experience. Alternatively, we also have 5-star adults-only hotels within our group that offer a more serene and private setting, which may better suit your preferences. Thank you once again for your review. Best regards, Chris Zamagia Public Relations & Communications Director Esperia Group