Einige Zimmer sind dringend renovierungsbedürftig und sollten von TUI nicht weiter empfohlen werden. Wir hatten ein Zimmer in der 1.Etage, welches zu laut und dreckig war. Zum Glück war ein problemloser Tausch in die 5. Etage möglich. Das Essen war vorrangig kalt und nicht warm gehalten.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Kinder: | 2 |
| Dauer: | 2 Wochen im September 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Bruddies |
| Alter: | 31-35 |
| Bewertungen: | 1 |
Dear Bruddies, Thank you for taking the time to share your feedback with us regarding your recent family holiday. We're glad to hear that you had an overall enjoyable stay and that our staff promptly responded to your request for another room. Ensuring the cleanliness and safety of our guests is always our top priority, and we are committed to adhering to the latest and most updated Hygiene Protocols and ISO requirements. Rest assured that all rooms are thoroughly cleaned and checked daily by our housekeeping team to maintain the highest standards of cleanliness and hygiene. We appreciate your friendly feedback and will certainly take it into consideration to ensure that all aspects of our guests' experience meet their expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you and your family back for another enjoyable stay in the future. Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group
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