Cairo Pyramids Hotel

Dear Tino We would like to thank you for your recent visit to Cairo Pyramids Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern. I regret to hear about the problems regarding the room cleanliness and maintenance that you have encountered and failed to meet your expectation in some aspect specially the maintenance and cleanliness , so please accept my apology for the inconvenient caused during your stay. I have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Sincerely Inas Sultan Quality Control Manager