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Urlauber
Verreist als Familie • November 2024
2 Riesenbaustellen vor dem Fenster
2,0 / 6

Allgemein

Das Hotel hat den Standard der 80er, und es mieft überall. Alte Klimaanlagen. Badezimmer sollten überholt werden.


Zimmer
  • Zimmergröße
    Gut
  • Schlafqualität
    Sehr schlecht
  • Sauberkeit
    Schlecht

Laut, da Baustelle, auch in der Nacht gearbeitet, vor dem Fenster.


Restaurant & Bars
  • Essensauswahl
    Sehr schlecht
  • Geschmack
    Schlecht

Restaurant geschlossen.


Infos zur Reise
Verreist als:Familie
Alter von Kindern:12 - 15
Infos zum Bewerter
Vorname:Urlauber
Bewertungen:7
Kommentar des Hoteliers

Dear Urlauber, Greetings from Barcelo Residence Dubai Marina! We thank you for your feedback. We deeply regret that your stay with us did not meet your expectations. We are sorry that you have experienced inconvenience due to the construction work taking place near our residence. We understand that such disruptions may affect the comfort and peace of mind that our guests deserve. We would also like to apologize for the condition of the air conditioning and the general impression of our rooms. We always strive to provide our guests with a fresh and pleasant ambience, which includes regular maintenance and updating of our facilities. We are also sorry to hear that the restaurant was closed during your stay. We strive to continuously provide all amenities and regret any inconvenience in this regard. We strive to provide our guests with a range of dining options to make their stay as pleasant as possible. We greatly value your feedback as it helps us improve our services. Please be assured that we take your comments seriously and look for ways to improve the experience for our guests. Thank you again and we hope to be able to give you complete satisfaction next time. Kind regards, Paul Residilla Front Office Manager