Schöner Familienurlaub aber das Hotel war total überfüllt. Das Frühstückbuffet war überrant und das Personal am Anschlag. Trotzdem waren alle Hotelangestellte immer sehr freundlich.
- ZimmergrößeGut
- SchlafqualitätSehr gut
- SauberkeitSehr gut
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Alter von Kindern: | 6 - 11 |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Luisa |
| Alter: | 41-45 |
| Bewertungen: | 3 |
Dear Luisa, Thank you for choosing Atlantis, The Palm for your family vacation. We appreciate your feedback and are glad to hear that you had a pleasant experience overall. We understand that the hotel was crowded during your stay, and the breakfast buffet was busy. Our team works tirelessly to manage such situations during peak season, specially during Christmas and New Years eve, and we appreciate your understanding. Nonetheless, we are delighted that our staff remained friendly and provided excellent service throughout your stay. We value your feedback and thank you for sharing your thoughts with us. We hope to have the pleasure of welcoming you and your family back to Atlantis, The Palm in the near future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm.
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