ananea Diamonds Mapenzi

Dear Ralf Thank you very much for taking the time sharing your feedback following your stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impressions/ comments about your stay with us. The beaches are public in Zanzibar and unfortunately the resort has no jurisdiction over them. Therefore, please rest assured that we are trying our best as much as we are allowed and providing equipment and other support to the local community in order to support the cleanliness of the public beach. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we hope to welcome you once more at Diamonds Mapenzi Beach Resort in future. Best regards Diamonds Mapenzi Management