Die Ägypter sagen was anderes:
Dear Xxx ,
Thank you for contacting E-Visa, we hope this e-mail finds you well. Regarding your escalated case, kindly be informed that application was declined as you had received an update email on (September 2, 2021) update (Travel Document Number) to be correct exactly as it is written in the attached passport copy, but he did not update the data correctly, then your application was declined on (September 5, 2021) due to (Travel Document Does not Match Application's Data).Unfortunately, you are not eligible to update, and you are advised to create a new application, with a new process and a new payment.
Kindly note that in the “Application processing” status the application can be refused for two reasons: the first reason is the poor quality of your attached traveling document, in this case an e-mail will be sent to you to re-attach the document and you will complete the visa issuing steps after re-attaching with no need to pay for the application again. The second reason if your information does not match the attached traveling document, in this case a rejection e-mail will be sent to you, then the visa status will turn into “Completed” and you will need to create a totally new application with a new process including a new payment.
Gently note that if you need to apply for an e-visa through E-Visa portal, you are advised to check the following tabs, "FAQ", "How to Apply" and "Disclaimer", also note that you are advised to apply within 3 months from the planned trip and before at least 7 days from the departure date.