Would you like to constantly improve the reputation of your hotel? Here you can find out how.
To qualify for the HolidayCheck Award, the industry´s seal of approval, hotels must have received at least 50 new reviews in the last 12 months. We asked two award winning hotels for their recipe.
Many holidaymakers are currently in the planning phase. A timely and direct communication with potential holidaymakers is a must. Compared to the competitor, this can be the decisive factor for the booking decision.
Reviews are important advertising for your house and significantly influence the booking decision of potential guests. We give you easy-to-use tips on how to get more reviews.
You would like to ask your guests for a review after their departure by e-mail? Here we provide a template for it in english and german.
We have developed a new tool to make collecting reviews even easier for you. The Review-Tool helps you to remind your guests to submit a review after they leave.
It just happened: A critical review was posted. Let us explain to you why this doesn't equate to disaster, and how to best deal with it.