Sentido Asterias Beach Resort

Informationen des Hoteliers zu Corona-Maßnahmen

Update: 2021-02-22

Sentido Asterias Beach Resort has already prepared and organized specific protocol for the health & safety of our guest against Covid-19 pandemic. Please note that the health protocol applied in the hotel Sentido Asterias Beach Resort, is based on the accurate and full implementation of the official health protocols already issued, and of those expected to be issued by the competent Greek authorities. These protocols are implemented in the procedures of all services offered by the hotel to its guests.

MAIN FEATURES FOR ALL AREAS:

Basically strengthened / specialized cleaning and distance rules in all of our public areas. The recommended distance of 1.5 meters between guests and employees within the entire hotel complex must be respected and adhered to

Frequent disinfection of all public and non-public areas with the special cleaning agents certified by HACCP

Effective and constant cleaning of objects with a high touch (e.g. reception counters, door handles, sink handles, TV remote controls, elevator buttons, payment card readers, ATMs, etc.)

Occupancy of the elevator only with a small number of people, according to the general regulations of the respective country

Placement of sufficient land disinfection stations throughout the facility for guests and employees

Installation of temperature control stations at the entrances to all hotels and restaurants.

Placement of information boards and material to explain behavior and rules in our hotels in high-traffic areas

EMPLOYEES:

A specially trained employee for the environment and hygiene provides support in every hotel

All employees are required to wear protective masks and, if necessary, gloves

All hotels receive guidelines including training for all employees before their first arrival

TRAINING:

All employees subsequently receive regular training on the prevention of COVID-19

TEMPERATURE CHECKS:

Provision of infrared thermometers in order to be able to easily carry out temperature controls for employees, suppliers and guests, especially in the entrance areas and in closed rooms, such as restaurants etc.
LOBBY:

More space thanks to fewer seats and with a safe distance

A prevention plan, along with an emergency and quarantine plan, was drawn up for each house

Handing out an information sheet for guests with the national regulations

RECEPTION:

Set up protection systems such as partitions and distance points at the reception and counters

RESTAURANTS AND BARS:

Reduction of the number of seats in the restaurants, possibly fixing of meal times

Restaurant opening times have been extended. Guests are accompanied to their previously set table

Use of disposable paper or cardboard items

Opening of the à la carte restaurant (s) if required

A maximum number of people is set for the bars

Drinks are only served - there are no self-service containers / machines

The distance in the restaurants / bars should be at least 2 meters (6.5 ft) between groups / families not traveling together. We recommend a maximum occupancy of one person per 2.5 square meters

ENTERTAINMENT:

Depending on its size, the Mini Club will only be able to accommodate up to 8 children with registration

Only low-contact events, sports and games with a small number of participants are offered (e.g. no football or water polo)

Use of the fitness room is only possible with registration and compliance with the maximum occupancy depending on the space available. Reduction of the number of devices

ROOM:

Extensive cleaning and disinfection. Removal of stationery, decorative pillows and other decorative materials

Cleaning by specifically trained employees with the necessary protective equipment provided by us

POOLS AND BEACH:

More space as fewer guests are allowed in the pool

Distance rules also apply to the use of loungers and the beach, depending on national requirements, but at least 1.5 meters between the loungers / berths

In general: wearing a face mask is based on the respective national regulations! Please inform yourself before departure!

DIGITAL INFORMATION:

We promote and support the use of digital media such as televisions or screens to disseminate general information about the hotel, menus, brochures and all available services, as well as the hygiene and cleaning regulations to be followed, and to make it easily available.