Lesante Cape Resort & Villas, a member of the Leading Hotels of the World

Informationen des Hoteliers zu Corona-Maßnahmen

Update: 2021-11-10

Dear Valued Guest ,

Thank you for considering or choosing Lesante Cape for your vacation!

BOOK WITH CONFIDENCE

Safety comes first and your peace of mind is our priority.

At Lesante Collection we want you to feel safe and comfortable when booking your next escape with us. Now you can reserve your suite and be protected from any possible travel bans. For all direct bookings we guarantee 100 % refund in case of travel ban due to Covid-19.

STAY WITH CONFIDENCE

As you consider your upcoming travel plans, we have created a safe environment for all.
Please rest assured that safety, health and wellbeing of our guests and staff always has been, and always will be, our number one priority.

As a member of The Leading Hotels of the World we are implementing the guidelines of LHW and Leading Quality Assurance standards (LQA), together with the World Health Organization (WHO) and the Greek authorities in order to offer a safe environment and a carefree stay in our premises.

Should you have further questions about our safety procedures and making a reservation, do not hesitate to contact us at info@lesantecollection.gr



Covid-19 operation approach

Reception Safety
Welcoming guest from the airport to your suite became safer and faster. Private transfers and express
check in procedures offer a smooth arrival.
Arriving guests will be provided with sanitizers and reception area will be disinfected frequently.
Contactless Social conveniences/ interactions
Social distancing is not opposite to hospitality. Popular mobile apps – including our own – are available,
in order to offer contactless information and services for your convenience.

Preparing your suite with care is not enough. Disinfectants are used regularly and custom made
housekeeping services are provided upon request.
All public areas and high touch spaces are frequently disinfected during the day
Beach and common areas are equipped with sanitizing stations and measures for safe distancing have been applied.

Training Partnership
Collaboration with a major training company for specialized consulting in health & safety procedures
Staff Training
Online and in class training of all our staff members on hygiene protocols and management of potential incidents
Staff Hygiene
Every staff member comply to the WHO hygiene and safety protocols (hand cleaning, keeping distance etc)

Dining and food preparation measures
All restaurant and bar seating areas will comply with government’s social distancing measures.
In – kitchen safety
All employees in the kitchen use personal protection equipment (masks, gloves, sanitation products).

Health support
Relevant procedures are established in order to isolate Covid 19 cases.
Our trained team members will proceed to all the necessary actions to bring you in contact
with our hotel’s dedicated doctor available 24/7 and Zakynthos Hospital.

Looking Forward to Welcoming you!

Lesante Collection