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I just got off the telephone with Miriam who works at the Iberostar Tucan/Quetsal - to my surprise the Hotel phone line was working - however Miriam said that the Iberostar Paraiso does not have a working telephone line nor do they have electricity. She says that there has been EXTREME damage caused to the entire coast-line - the Hurricane sat for hours in the area causing unbelievable destruction before moving on. Miriam says that there has thankfully been no deaths associated with this Hurricane ...... The area however will take months to recover from the effects of the Hurricane - and - Resorts will have to completely close for months for repair. Cozumel was hit HARD and according to Miriam they cannot communicate with anyone there so she does know as of yet how the Iberostar Cozumel faired - as it was they were closed due to construction from the July Hurricane.
Iberostar Resort Destruction:
All of restaurants have been hit hard and very damaged - most rooms on the other hand are still in tact and not water damaged.
Has taken the worst of the damage - ALL the rooms are destroyed as are ALL of the restaurants and a lot of flood damage.
DelMar side has taken the worst of the damage - all rooms damaged - Beach side has less damage to the rooms - ALL of the beach front restaurants are destroyed - the two front Buffet restaurants are open to serve the remaing guests from 8:00 a.m to 10:00 p.m.
The Quetsel side took the worst of the damage and nothing is operational on this side. The Tucan is very damaged - however - the Buffet restaurant is operational for the remaining guests.
Overall for the area there is no drinkable water (other then bottled water) - only partial electricity and partial phone or cell-phone lines in use - the worst off is Cancun. There is NO accessibility into Cancun due to the extreme damage.