For a 3-star hotel it would be really good, for a 4-star hotel it is too bad.
Positive : rich and very tasty breakfast buffet with european and arabic kitchen. The staff are very friendly and helpful but sometimes overburdened. The hotel bar is inviting and offers as a meeting place.
Negative: partly makes the furnishing a shabby impression, the cleanliness partly neglected. With complaints, no one can avoid.
In short: absolutely recommendable, but there are for the same price better hotels.
Hotel Hotel Kempinski Amman