Hotel Etrier

The room assigned to us was not well sign posted hence went on a wild goose chase trying to find our room at midnight, normally rooms with a no 803 would be located on the 8th floor, but this was tucked away in one small corner on the 4th floor. Room was quite new and clean, but lacked proper lighting.

Location was pretty convenient and good. with good parking facilities

Check-in and reception staff was quite friendly. The Hotel claims to be a 4 Star Hotel, being a frequent traveller and an owner of an airline, it is no way near a 4 star rating. No drinking water provided in the room, room service couldnt arrange a Iron and Ironing Board for temporary usage, not operated 24 hours. Room Service is pathetic, ordered a early morning cup of tea and coffee, it arrives without milk, so by the time the milk arrives the tea and coffee turns ice cold, room service waiter didnt think we drank tea/coffee with milk.

Asked for a coffee and tea, nobody there to make one, receptionist came across and made one for us, she tried her best...............but definitely didnt know how to make a cup of tea or cofffee!

nothing to rave and rant about, we've seen better and bigger for the price they have charged us in Crans-Montana, having been there on 3 occassions before already.